FAQ Center - Frequently Asked Questions


How To Unlock LG Electronics?
New and LG Most Models

1. Insert an Unauthorized Sim Card
2. Phone will display "Phone Restricted"
3. Select "Cancel" and phone will show "Phone Restriction Code"
4. Enter Unlock Code
5. Select OK

7. The handset is now successfully unlocked


Model: LG C2000, CG225

1. Insert an Unauthorized Sim Card and turn ON your phone
2. The phone will display "Phone Restricted"
3. Select "Cancel"
4. The phone will display "Phone Restriction Code"
5. Enter Unlock Code
6. Select OK
7. The handset is now successfully unlocked


Model: LG C800 MyTouch Q

1. Insert an Authorized Sim Card and turn ON your phone
2. Type 2945#*800#
3. Click "Network"
4. Click "Unlock Network"
5. Enter Unlock Code, press OK
6. The handset is now successfully unlocked


Model: LG CB630 Invision

1. Insert an Authorized Sim Card
2. Type *#865825#
3. Press CALL
4. Phone should ask for unlock code, enter code
5. The handset is now successfully unlocked


Model: LG CE110

1. Insert an Unauthorized Sim Card and turn ON your phone
2. The phone display ?Invalid Smart Chip?
3. Select "Cancel"
4. The phone displays "Phone Restriction Code"
5. Enter Unlock Code
6. Select OK
7. The phone may reboot and the unlock is completed


Model: LG CF360

1. Insert an Unauthorized Sim Card and turn ON your phone
2. Power on the handset- phone will display "phone restricted"
3. Select "Cancel" - phone will display "phone restriction code"
4. Enter the SIM unlock code
5. Select "OK" - the handset is now successfully unlocked


Model: LG CT810 Incite

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 2945#*810#
3. A Menu will open up
4. Select Sim unlock
5. Enter Unlock Code
6. Press OK
7. The phone will reboot and the unlock is complete


Model: LG CU320

1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter 277634#*#
3. Enter Unlock Code
4. Access the Sub-Menu "Sim Test" in the Test Mode
5. Enter 2945#*#
6. Access the Sub-Menu "Sim Unlock" which is activated after the special code
7. Enter Unlock Code in the "Enter Unlock Code"
8. Phone is now unlocked


Model: LG CU400 & CU405

1. Insert an Unauthorized Sim Card and turn ON your phone
2. The phone display ?Invalid Smart Chip?
3. In Idle screen, enter 159753#*#
4. Phone will display "Enter NCK, Remaining 5"
5. Enter Unlock Code
6. Select OK
7. The phone may reboot and the unlock is completed

Model: LG CU500

1. Insert an Unauthorized Sim Card and turn ON your phone
2. The phone display ?Invalid Smart Chip?
3. If the phone DOES NOT display invalid smartchip, please power off and on again.
4. In Idle screen, enter 159753#*#
5. Phone will display "Enter NCK, Remaining 5"
6. Enter Unlock Code
7. Select OK
8. The phone may reboot and the unlock is completed


Model: LG CU515, CU757 Trax

1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter *#865625#
3. Select 1 and then 1 again
4. Enter Unlock Code
5. Press OK
6. The phone may reboot and the unlock is completed


Model: LG CU720, TU720 & All LG Shine Series

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter *#865625#
3. Enter Unlock Code
4. Press OK
5. The phone may reboot and the unlock is completed


Model: LG CU915 & CU920 Vu 

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter *#865625#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. Device should say ?Network Lock Deactivated?
7. Phone may automatically reboot and is now unlocked


Model: LG E720, E720b Chic

1. Insert an Authorized Sim Card
2. Type 2945#*88110#
3. Phone should ask for "USim Unlock"
4. Enter the unlock code
5. The handset is now successfully unlocked

Or

1. Insert an Unauthorized Sim Card
2. Type *#865825#
3. Select "USim Unlock", then Select Network Lock
4. Enter the unlock code
5. Select OK
6. Phone may reboot

Or

1. Insert an Authorized Sim Card
2. Type 2945#*720#
3. Phone should ask for "USim Unlock"
4. Enter the unlock code



Model: LG e739 MyTouch

1. Insert an Authorized Sim Card and turn ON your phone
2. Type 2945#*739#
3. Click "Network"
4. Click "Unlock Network"
5. Enter Unlock Code, press OK
6. The handset is now successfully unlocked


Model: LG E900 Optimus 7

1. Insert an Unauthorized Sim Card
2. Type Sim Card PIN Code and submit
3. The message "Please call your network provider to get the unlock" will appear
4. At bottom of the screen, show keyboard with # and *, and asking for you to "Type PIN", enter code
5. The handset is now successfully unlocked


Model: LG E900h

1. Insert an Unauthorized Sim Card
2. Phone will ask for "SIM PIN"
3. Enter Unlock Code
4. Press OK
5. The handset is now successfully unlocked


Model: LG F2250

1. Insert an Unauthorized Sim Card
2. Type 2945#*3311#
3. Phone shows saved, then return to startup screen
4. Press Menu key, choose Settings > Security > Sim Lock> Network > Deactivate, handset will now show ?Enter NCK?
5. Enter Unlock Code and press OK


Model: LG G2x P999

1. Insert an Authorized Sim Card
2. Type 2945#*999#
3. The Phone will ask you to input the unlock code twice, enter code
4. The handset is now successfully unlocked

Or

1. Insert an Unauthorized Sim Card
2. Phone will display "Phone Restricted"
3. Select "Cancel" and phone will show "Phone Restriction Code"
4. Enter Unlock Code
5. Select OK

1. The handset is now successfully unlocked


Model: LG GB255g

1. Insert an Unauthorized Sim Card
2. Type 2945#*71001#
3. Select "USim Unlock" and press OK when prompted for unlock code
4. Select Service Provider Lock. You will see this message "You are about to SIM unlock your phone. Continue? Select Yes
5. Enter the unlock code and press OK
6. Enter the unlock code again and press OK
7. The handset is now successfully unlocked


Model: LG GD510 Pop

1. Insert without a Sim Card (Some version need an authorized Sim Card) and turn ON your phone
2. Enter 2945#*510#
3. Select "Network Unlock" option
4. Enter Unlock Code
5. Press OK


Model: LG GD570 Pop

1. Insert an Authorized Sim Card
2. Type *#865625#
3. Screen says you have entered unlock function, and cautions that after 10 failed attempts the phone will be permanently locked. Press OK to continue.
4. The phone will ask you to input the unlock code twice, do it. Be careful and type the code exactly as given
5. After entering the code a second time, the phone will be unlocked.
6. Press OK to exit and the pone will reboot by itself


Model: LG GD710 Shine II

1. Insert an Unauthorized Sim Card
2. Type *#865825#
3. The Phone will ask you to input the unlock code twice, enter code
4. The handset is now successfully unlocked


Model: LG GR500 Xenon

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter *#865625#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. Device should say ?Network Lock Deactivated?
7. Phone may automatically reboot and is now unlocked

Or

1. Insert an Unauthorized Sim Card and turn ON your phone
2. Phone will display "Phone restricted"
3. Select "Cancel", phone will display "Phone restriction code"
4. Enter Unlock Code
5. Press OK
6. Device should say ?Network Lock Deactivated?
7. Phone may automatically reboot and is now unlocked


Model: LG GS170

1. Power phone ON without SIM
2. Type 2945#*71001# to enter unlock menu
3. Enter unlock code


Model: LG GS290 Guide, Cookie

1. Insert an Unauthorized Sim Card
2. Type 2945#*290#
3. The Phone will ask you to input the unlock code twice, enter code
4. The handset is now successfully unlocked


Model: AT&T GS390 Prime GoPhone

Notice: Do not type 2945#*390# as this may cause an ?Unknown Error? message

1. Insert an Unauthorized Sim Card
2. Power on the Device
3. Device will display with Invalid SIM Network Lock
4. Press Unlock
5. You see SIM Unlock Process
6. Select Yes
7. Enter CODE and press OK
8. Re-enter the CODE and ?OK?
9. Your phone is unlocked.


Model: LG GS505 Sentio

1. Power phone ON with original SIM
2. Type 2945#*505# to enter unlock menu
3. Enter the unlocking code


Model: LG GC900, GT360, GT810, KC550,KF600, KP230, KP500, KP501, KP270, KS360, KM500, KM900, GR500 Xenon Method 3

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 2945#*71001#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed


Model: LG GT365 Neon

1. Insert an Authorized Sim Card
2. Type *#865825#
3. Press CALL
4. Phone should ask for unlock code, enter code
5. The handset is now successfully unlocked


Model: LG GT505

1. Power on the phone without any sim card
2. Type 2945#*505#
3. The Phone will ask you to input the unlock code twice, enter code
4. The handset is now successfully unlocked


Model: LG GT540 Optimus

1. Insert an Authorized Sim Card
2. Type 2945#*540#
3. Tap empty space to enter code
4. The Phone will ask you to input the unlock code twice, enter code
5. The handset is now successfully unlocked


Model: LG GU297 Wink

1. Insert an Unauthorized Sim Card
2. Phone show "Enter Special or Subsidy Code"
3. Enter the unlock code
4. The handset is now successfully unlocked


Model: LG GW300 Viewty or Gossip

1. Insert an Authorized Sim Card
2. Type 2945#*300#
3. A menu will pop up, SIM Unlock
4. Enter your unlock code and hit OK
5. Phone may reboot

Or

1. Power phone ON without SIM
2. Type 2945#*71001# to enter unlock menu
3. Enter unlock code or codes

Or

1. Insert an Unauthorized Sim Card - phone will display "phone restricted"
2. Select "Cancel" - phone will display "phone restriction code"
3. Enter the SIM unlock code
4. Select "OK" - the handset is now successfully unlocked


Model: LG GW520

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 2945#*71001#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is complete


Model: LG GW620, GW620r

1. Insert an Authorized Sim Card
2. Enter 2945#*620#
3. A menu will pop up, sim unlock
4. Enter your unlock code and press OK
5. The phone will then reboot and the unlock is complete


Model: LG KC910, KF910 (aka LG Prada)

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 2945#*910#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed


Model: LG KE850 Prada

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter Sim PIN if required
3. Enter 2945#*8501# and press the call button (middle button, bottom of the screen)
4. SIM unlock mode will appear on screen
5. Enter Unlock Code
6. Select Reboot
7. Turn phone OFF, and then turn back ON again. Phone is now unlocked


Model: LG KE990 & KU990 Viewty Method 1

1. Insert an Authorized Sim Card and turn ON your phone
2. Press telephone icon at bottom of screen to bring up the phone keypad
3. Enter 2945#*990#
4. Sim unlock mode will open up
5. Enter Unlock Code
6. Press OK
7. The phone will reboot and the unlock is completed


Model: LG KE990 & KU990 Viewty Method 2

1. Power On the phone without a Sim Card
2. Hold "Camera" + "Lock" button
3. You will get keypad and Enter 2945#*990#
4. Enter Unlock Code
5. Your cell phone will be restart
6. Turn off cell phone and insert Sim Card
7. Unlock is completed


Model: LG KF300

1. Insert an Unauthorized Sim Card and turn ON your phone
2. Phone alert "Insert Correct Card"

In the screen, right under you see deblokkeren (Dutch), Click on it

3. Click "Network Lock Off"

4. Enter Unlock Code

5. Select OK



Model: LG KF390, KF390q, CF360 Method 2


1. Insert an Authorized Sim Card and turn ON your phone
2. Enter *#865625#
3. Select Unlock USIM
4. Select Network Lock
5. Enter Unlock Code
6. Select OK


Model: LG KF600

1. Insert an Authorized Sim Card
2. Type 2945#*71001#
3. A menu will pop up, Sim unlock
4. Enter your unlock code and press OK
5. The phone will then reboot and the unlock is complete


Model: LG KF700 (aka LG Virgo)

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 2945#*700#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed


Model: LG KF750

1. Insert an Authorized Sim Card and turn ON your phone

2. Enter 2945#*750#

3. Sim unlock mode will open up

4. Enter Unlock Code

5. Press OK

6. The phone will reboot and the unlock is completed



Model: LG KF755d

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 2945#*755#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed


Model: LG KM900 Arena

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 2945#*71001#
3. Menu appears, Security>Sim Lock
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed



Model: LG KP100

1. Insert an Authorized Sim Card and turn ON the phone
2. Enter 2945#*20001#
3. Enter Unlock Code
4. Phone will reboot and phone is unlocked.



Model: LG KP265

1. Insert an Authorized Sim Card and turn ON the phone
2. Enter 2945#*265#
3. Menu will appear
4. Select Settings
5. Select Security
6. Select Sim Lock
7. Select Network
8. Select Deactivate
9. Enter Unlock Code


Model: LG ME550

1. Insert an Authorized Sim Card and turn ON the phone
2. Enter 2945#*71101#
3. Menu will appear
4. Select Settings
5. Select Security
6. Select Sim Lock
7. Enter Unlock Code
8. Press OK


Model: LG ME970
1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 2945#*9701#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed


Model: LG P500h Optimus T

1. Insert an Unauthorized Sim Card
2. Type 2945#*500#
3. The Phone will ask you to input the unlock code twice, enter code
4. The handset is now successfully unlocked


Model: LG P505 Phoenix

1. Insert an Authorized Sim Card
2. Type 2945#*506#
3. Tap empty space to enter code
4. The Phone will ask you to input the unlock code twice, enter code
5. The handset is now successfully unlocked

Or

1. Turn the phone on and type *#865825#
2. Select Yes to continue
3. Enter the unlock code twice
4. Phone should said "Network Lock Deactivated"
5. Phone may reboot


Model: LG P506 Thrive

1. Insert an Authorized Sim Card
2. Type 2945#*506#
3. Tap empty space to enter code
4. The Phone will ask you to input the unlock code twice, enter code
5. The handset is now successfully unlocked

Or

1. Turn the phone on and type *#865825#
2. Select Yes to continue
3. Enter the unlock code twice
4. Phone should said "Network Lock Deactivated"
5. Phone may reboot


Model: LG P509 Optimus T

1. Insert an Unauthorized Sim Card

2. Type 2945#*509# to enter unlock menu

3. The Phone will ask you to input the unlock code twice, enter code

4. The handset is now successfully unlocked

Or

1. Power phone ON without SIM
2. Type 2945#*509# to enter unlock menu
3. Tap empty space to enter code
4. The Phone will ask you to input the unlock code twice, enter code
5. The handset is now successfully unlocked

Or

1. Insert an Authorized Sim Card
2. Type 2945#*509#
3. Tap empty space to enter code
4. The Phone will ask you to input the unlock code twice, enter code
5. The handset is now successfully unlocked



Model: LG P999 G2x

5. Insert an Authorized Sim Card
6. Type 2945#*999#
7. The Phone will ask you to input the unlock code twice, enter code
8. The handset is now successfully unlocked

Or

6. Insert an Unauthorized Sim Card
7. Phone will display "Phone Restricted"
8. Select "Cancel" and phone will show "Phone Restriction Code"
9. Enter Unlock Code
10. Select OK

2. The handset is now successfully unlocked



Model: LG Quantum

1. Insert an Unauthorized Sim Card
2. Phone will display "Phone Restricted"
3. Select "Cancel" and the phone will display "Phone Restriction Code"
4. Enter Unlock Code
5. The handset is now successfully unlocked


Model: LG TE365 Neon

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter *#865625#
3. Select Yes
4. Enter Unlock Code
5. Enter Unlock Code again.
6. Press OK
7. The phone may reboot and the unlock is completed


Model: LG TU330

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter *#865625#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed


Model: LG TU550

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 2945#*9701#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed


Model: TU915

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 2945#*9701#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed

Or

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter *#865625#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed


Model: LG U300

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 815118#*#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed


Model: LG U310

1. Turn ON the phone without Sim Card
2. Enter 815118#*#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed


Model: LG U400

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 2945#*88110#
3. Phone will prompt ?Unlock Sim?
4. Press OK
5. Phone will prompt ?Network Unlock?
6. Press OK
7. Phone will prompt ?Input Network Control Key?
8. Enter Unlock Code (If the unlocking code comes with only 7 digits, add 0 in front of the 7 digit code. If the unlocking code comes with only 6 digits, add 00 in front of the 6 digits code)
9. Press OK
10. The phone may reboot and the unlock is completed


Model: LG U830

1. Insert 3G Sim Card and turn ON your phone
2. Enter 94471877#*#
3. Select "Unlock USIM"
4. Select "Network Unlock"
5. Enter Unlock Code
6. Phone will show "Network Unlock Success" and The phone will reboot and the unlock is completed



Model: LG U970

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter 2945#*970#
3. Sim unlock mode will open up
4. Enter Unlock Code
5. Press OK
6. The phone will reboot and the unlock is completed


Model: LG U81xx

1. To bring up the unlock menu on the phone with a SIM card, type 2945#*88110#
2. Enter Unlock code

In case you need to reset the phone without a SIM card first, type 277634#*# or 47328545454#


Model: LG U8150 Method 1

1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter 277634#*#
3. Select Menu then "SIM Lock"
4. Enter Unlock Code


Model: LG U8150 Method 2 with Service Provider lock

1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter 277634#*#
3. Select Menu then "SIM Lock"
4. Enter Unlock Code
5. The phone will then prompt "Input Network Control Key" (Enter the 8 digit unlock code. Press OK. If the unlock code comes wiht 7 digits, add a 0 in front. If the unlock code comes with 6 digits, add 00 in front
6. It should give you the message Success
7. The phone will then prompt for Unlock Sim. Press OK
8. The phone will then prompt Network Unlock/Lock. If you scrool down, you will see a message Enter SP Lock. Enter Service Provider Code
9. Then press OK


Model: LG U8210

1. Insert an Unauthorized Sim Card, enter Pin code then validate
2. Type 277634#*#
3. Shows test menu, choose sim test menu
4. Type: 2945#*#, choose Sim Unlock menu
5. Phone shows "Enter NCK"
6. Enter Unlock Code, then hit OK


Model: LG X2 Optimus

1. Insert an Unauthorized Sim Card
2. Type 2945#*990#
3. The Phone will ask you to input the unlock code twice, enter code
4. The handset is now successfully unlocked


Model: ALL other model

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter:
LG 510W: Enter 2945#*5101#
LG 1200 & B1200: Enter 1945#*5101#
LG 5200 & 52200: Enter 2945#*5221#
LG 5300: Enter 2945#*5301#
LG 5400: Enter 2945#*5401#
LG 7020: Enter 2945#*70001#
LG 7100: Enter 2945#*7101#
LG 1100: Enter 2945#*1201# or 2945#*70001#
LG 7250T: Enter 2945#*70001#
LG C2200: Enter 2945#*2201#
LG C3310: Enter 2945#*3311#
LG T5100: Enter 2945#*5301#

3. Select Menu
4. Select Settings
5. Select Security
6. Select Network Provider
7. Select Deactivate
8. Enter Unlock Code


Model: Classified by Model

1. Insert an Authorized Sim Card and turn ON your phone
2. Enter:
LG C3100: Enter 2945#*3101#
LG C3380: Enter 2945#*7101#
LG F2300: Enter 2945#*7101#
LG KE260: Enter 2945#*2601#
LG KE970: Enter 2945#*9701#
LG KG120: Enter 2945#*1201#
LG KG220: Enter 2945#*1201#
LG KG240: Enter 2945#*3311#
LG KG280: Enter 2945#*7101#
LG KG290: Enter 2945#*7101#
LG KG800: Enter 2945#*7101#
LG KU250: Enter 2945#*250#
LG KU380: Enter 2945#*380#
3. Select Menu
4. Select Settings
5. Select Security
6. Select Sim Lock
7. Enter Unlock Code
8. Press OK
9. The phone may reboot and the unlock is completed


Model: Classified by Model

1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter:
LG C3100: Enter 2945#*3101#
LG C3380: Enter 2945#*7101#
LG F2300: Enter 2945#*7101#
LG KC550: Enter 2945#*71001#
LG KE260: Enter 2945#*2601#
LG KF240: Enter 2945#*240# or 2945#*2401#
LG KF600: Enter 2945#*71001#
LG KF750: Enter 2945#*750#
LG KG120: Enter 2945#*1201#
LG KG220: Enter 2945#*1201#
LG KG240: Enter 2945#*3311#
LG KG275: Enter 2945#*20001#
LG KG280: Enter 2945#*7101#
LG KG290: Enter 2945#*7101#
LG KP270: Enter 2945#*270#
LG KS500: Enter 2945#*500#
LG KT520: Enter 2945#*520#
LG KU250: Enter 2945#*250#
LG KU311: Enter 815118#*#
LG KU380: Enter 2945#*380#
LG KU580: Enter 2945#*580#
LG KU800: Enter 82652#*#
LG L600v: Enter 815118#*#
LG U400: Enter 2945#*88110#
LG U8150: Enter 277634#*#
LG U8210: Enter 277634#*#
LG U8500: Enter 277634#*#

3. Enter Unlock Code
4. Press OK
5. The phone may reboot and the unlock is completed

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