FAQ Center - Frequently Asked Questions


How To Unlock Alcatel?

Model: New Android Alcatel One touch

1.Please turn off the phone with a SIM froma different carrier

2.Type *#*#3646633#*#*

3.From engineering menu select SIM ME LOCK

4.Insert the alcatel unlock code received


Model : Method Generic

1 - Switch ON your phone without SIM Card,
2 - Then compose : *#0000*CODE#,
3 - To finish compose : *#0001*CODE#.

Model : 531 & 535

1 - Switch ON your phone without SIM Card,
2 - Press * and without release compose 787292,
3 - A new menu "Unlock Network" will appear, then select "YES",
4 - Enter the Code we send to you.

Model : All other Alcatel

1 - Switch on your phone with a not allowed SIM Card,
2 - When the message "Enter Network Key" appear enter the Code we send to you

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